Robinsons Gift Vouchers

Email gift vouchers or physical gift cards can be used in any Individual Inns, selected Robinsons pubs or Robinsons Visitors Centre. Find out where to redeem - click here

Please note that our Pub and Visitor Centre Gift Cards cannot be used in Robinsons Online Shop. E-gift vouchers for the Shop need to be purchased separately and are not interchangeable.

COVID Promise

If the Government requires that we close our pubs due to Covid measures, we will extend the duration of our customers’ gift cards. The duration will be confirmed if this arises.

Full Terms & Conditions

1. The Gift Card or Gift Voucher may not be exchanged for cash.
2. The Gift Card is not a cheque guarantee, credit, debit or charge card.
3. No change will be given but the balance can be used for future purchases.
4. We will not be held liable for lost or stolen cards - protect this as you would cash.
5. To check the balance of your Gift Card, please follow the simple instructions.
6. A Gift Card is valid for 12 months from the date of purchase.
7. We will add any applicable period that the Government required our pubs to close due to COVID-19.
8. You will need the gift card number and PIN to place a phone order using a physical card. The PIN number is revealed by scratching away the scratch panel located on the back of the card

Paper Gift Voucher

All paper gift vouchers will expire on the 30th of November 2021. After this date, you will not be able to redeem your voucher and it will expire. This voucher is not exchangeable.

Delivery Options

• Royal Mail delivery (3-5 working days): £3.95
• Recorded delivery (2-3 working days): £5.45

Contact Us

For gift card enquiries please gifts@frederic-robinson.co.uk

Black Friday Promotion

1. The discount code will only be valid between 22.11.2021 - 28.11.2021.
2. Offer only redeemable when entering BFRIDAY10 at checkout.
3. This promotion is an online only promotion. You cannot purchase gift vouchers using the discount via the phone, email or in the pubs.
4. The minimum spend required is £40.
5. This offer is only valid on postal gift cards. E-vouchers will not be available during this time.
6. The gift cards are only redeemable in Robinsons Managed Houses, Individual Inns and the Robinsons Visitors Centre.
7. These gift cards cannot be used on the Robinsons online webstore. You can purchase these gift vouchers here.
8. Delivery can take up to 5-7 working days.
9. Recorded delivery will not be available during this promotion.
10. This offer is discounted on increments of £40.
11. This offer can be redeemed on the Robinsons gift portal and the Individual Inns gift portal.
12. The promoter reserves the right to withdraw this offer at any time.